Dialogue contacted RTP Solutions when their server started failing…
The server was providing file services and storage for their historical translations along with translation software, email, authentication services, remote access and general storage. This server was critical to the business, lacking backups and needed to be fixed swiftly.
Our team diagnosed the issue with the server and repaired the RAID array bringing the server back online but it was clear they needed to move to a more modern platform with reliable storage and backups.
We engaged with Dialogue and once we had a detailed understanding of how their staff operated and the business requirements we proposed a new solution. The RTP team migrated the email to Office 365 and Active Directory authentication was migrated to Azure AD. The fileserver data was split between translations and general data. The general data was migrated to SharePoint online and the entire Microsoft cloud environment was protected with a cloud to cloud backup system ensuring data was backed up three times per day to a separate cloud.
A server was provisioned in AWS and set up with Remote Desktop Services, this enabled us to migrate the translation software from the server in the office to a remote environment where the staff could work from anywhere in the world. This ultimately enabled Dialogue to remove all the desktops from the office, reducing maintenance costs and enabled staff to work from home and internationally as required on translation projects.
The company now has a reliable, future proofed, scalable system which can grow with their business and enable them to employ staff from all over the world to help with their projects.
Right from the start of 2008, RTP Solutions have impressed us with their efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for. We needed an effective solution to our telecom and connectivity needs and added further engineering services to their remit as further successful deployments continued . By partnering with RTP Solutions, we have been able to consistently improve our system to aid the day to day operations of business.
Financial Director, Cirrus Inns
Prior to joining Armfield I had been using RTP for many years in the Hospitality Industry. I continued to use RTP Solutions services and support after I joined Armfield. RTP Solutions supplied Armfield’s VoIP phone system, leased line, ADSL, managed WiFi and replaced the structured cabling at our 2 sites. Solid advice, efficient support service and reliability is always provided.
I am happy to, and often do, recommend RTP Solutions.
IT Manager, Armfield Ltd
RTP helped manage our office move and, at the same time upgraded our phone system and installed a leased line. Their service was professional, their advice invaluable and the whole project was bought in on time and budget.
Credit to to all of the team, their services come with our recommendation!
Chartered Accountants & Registered Auditors
RTP have been instrumental in facilitating our rapid growth over the last two and a half years. We have always found them to be reliable, professional and cost-effective, both in their project work and day to day support.
Director, Mosaic Pub & Dinning
We have been dealing with RTP Solutions for some time now and have at all times found them to be helpful and resourceful. It is important for us to have the best support, connectivity and telephones that we can achieve as these services are very important to the day to day running of the business.
I would like to thank all at RTP Solutions for the continued advice and support over the years.
KBH have worked with RTP Solutions since 2010 and they have seen us though expansion, upgrades and a successful office move.
RTP Solutions are efficient, responsive, good at solving problems and above all very friendly people to work with.
Director, KBH Media
We have been working with RTP Solutions since the formation of City Pub Group. They provide us telephone, internet, wifi ,engineering, CCTV and alarm services. We really see the benefits of using one supplier and have found that at all times their team efficient and effective.
I cannot recommend RTP Solutions enough and we look forward to their continued support both now and in the future.
We truly value their service.
Operations, City Pub Group PLC
I can’t recommend RTP enough, they care about the detail plus have a genuine understanding of our industry, which makes for a powerful solution to our telecoms, networking & communications
Director, Coaching Inns Group
RTP Solutions have supplied all our telecoms, connectivity & network cabling. Their bespoke solution has always proven to be reliable and cost effective and their support team friendly and helpful. Over the last six years we have been expanding across the country and RTP Solutions have continued to deliver their high standard of services and support during this process.
As we expand further we continue to cement our relationship with RTP Solutions as our supplier of choice.
Managing Director, Pho
RTP Solutions provide all our internet and telephone service. With new projects we also use their engineering services providing value for money without compromise.
We find their working practices professional and supportive. We look as RTP Solutions as productive partnership to our business.
Thank you to all the team at RTP…
Operations, Urban Pubs and Bars
We first became clients of RTP when we re-located to our new office in February 2016, they came highly recommended. RTP installed a complete new telephone system and worked alongside our IT suppliers to ensure a smooth transition at a very stressful time.
They continue to manage and support not only our telephone system, but also our mobile phone contracts, the team are helpful, courteous and efficient.
RTP understand our needs and its great doing business with them.
Practice Director, Fenchurch Law
We were introduced to RTP Solutions via another supplier. They recommended them due to their understanding of our sector. Since working with us they have continue to deliver and their can do attitude on site has been refreshing . Their technical solutions are cost effective and reliable.
Finance Director, Laines Pub Company
At ETM Group we rely on RTP for our communication needs; they supply our internet circuits, hosted VoIP solution and help manage our mobile estate. Their expert engineers have always been on hand to help with structured cabling, CCTV and AV installations. We don’t look at RTP as a supplier of services; we consider them an essential partner to our business.
I would not hesitate to recommend their services to others with similar needs.
IT Manager, ETM Group
I wanted to put ‘pen to paper’ to thank the RTP team for their unwavering support, advice, guidance, knowledge, skill, diligence and general excellence.
I am no expert in these things and RTP have been my 4th emergency service during this period of re-organisation this end as well as keeping me updated on service levels and how they may affect us here day to day.
Director, Easy Avenues